Ranked #329 in Retail (up 29 from last month). 

I’ve intentionally stopped shopping here because the budtenders made the experience consistently unpleasant. My experience aligns with what another reviewer, Ashlyn, shared six months ago: "Unfortunately, two specific budtenders (Sienna and Jaydan) have ruined my experience each time. The whispering to other budtenders while staring at you isn’t it."

That behavior is still happening, and it creates an uncomfortable and unprofessional atmosphere. I used to dread walking in and would order online just to make the visit as brief as possible because it was always so uncomfortable with them. It’s surprising that this hasn’t been addressed—I’m not sure what kind of oversight is happening here. Frankly, I don't understand how these individuals are still employed.

We only came here because of the convenient location. Despite being regulars, no one ever made an effort to remember us, our names, or our usual orders. The experience is completely transactional—and the staff treats it that way. It’s disappointing and makes the shop feel cold and impersonal.

One of the best shops in Tacoma the workers take their time to let you know about the product. What is good for you? I highly recommend Kush 21 if you wanna know about the product what is it? Good for? Go check them out great great customer service every sales person there has lots of knowledge to share that other dispensary don’t share with customers

Great local shop if you're in the North End.  Good prices and friendly environment.

Can also order online ahead  of time to expedite your order.

Maybe not the most diverse selection but the hours are good. The parking is easy and the staff is kind. We went here before a trip to point defiance zoo.

Great selection, awesome budtenders. The shop was really busy but OJ took her time helping me out. I got some great recommendations and the service was on point!

Kush21 Tacoma