Ranked #29 in Retail (up 3 from last month). 

This has been my go to spot for over a year and in the last 2 months I've had issues with both this spot and their connected vape store rips. I went in to purchase a hand full of things, as I always do. The customer service was fine, the product wasn't the best selection at the moment but that happens. The Issue I've run in to was that I was charged for an item 40% MORE EXPENSIVE than the item I received. I intended to purchase a $36 oz, which is what I received however I was charged $60 for a different product. When I realized this mistake and called to see what could be done if anything I was very rudely asked by the manager AJ why I hadn't checked the things I purchased. Why I hadn't noticed the price difference in the products as tho I as the customer should be calculating my orders cost before the budtender when purchasing multiple items. Instead of customer service I was met with being blamed for a mistake that wasn't mine by a manager no less.

I thought online orders were supposed to be ready before they send the "ready for pick up"  text. I came in expecting to just pay but instead had to wait for her to fill it. Honestly do better. Be on top of your stuff. There's enough people in the building.

I dont necessarily love the area, but the store is big, nice, and clean. The bud tenders  were knowledgeable and personable. They have great sales, too.

The top customer service and approachable , helpful staff of  ALL the ZIPS stores, even Seattle!! Great prices, excellent location, ease of online ordering; this one’s the winner . 🌟💯

I usually order online.  Love how easy it is to order and pick up. Plus, you can earn points towards a discount on future purchases and see everything on sale. They have sales almost daily.

Security is always super friendly and welcoming when you walk in...often making small talk and joking around.  Staff has always been equally inviting and kind. If I ever have a question,  they are happy to help. Never make you feel bad/stupid for asking questions or changing your order.
I've been to many places that act annoyed with your presence, irritated if you ask questions, all while over charging for their product. Lol. Not at Zips. I have never had a bad experience here and greatly appreciate their entire team. They're all phenomenal 💜
My only complaint would be that they have too many customers and not enough parking, sometimes 😂  Just visit them when it isn't peak hours (if you can)
Thanks, Everyone! 💜

Update: They moved locations to a bigger store. A LOT more parking. Never had an issue finding a parking spot at the new location. Thank you!

Zips Cannabis HWY 512 Recreational Dispensary